We ship worldwide and there is a number of different
shipping speeds to choose from at checkout.
If you are not satisfied with your purchase please
return it within 14 days from delivery date for a refund or store credit in its original condition, unwashed with hang tags and hygiene stickers in place unworn using the start return/exchange link:
Start Return/Exchange Here
EXCHANGES
You may exchange your unwanted item(s) for a
different style or size, based on stock availability. Shipping is free on the replacement item; however you may be liable for duties and taxes if based
outside US/Canada. All exchanges must adhere to the guidelines set out in our returns policy.
RECEIVING A REFUND
Your refund can only be credited to the original
payment card or PayPal™ account. Shipping costs will not be refunded for any items returned under our standard returns policy. Please note a $4 restocking
fee will be charged per item that is returned. If you are based outside the US/Canada region, any customs duties or sales taxes will not be refunded by
Stella Cove LLC, however we recommend that you contact your local customs office. If you are based within the US/Canada region, all sales taxes will be
refunded by Stella Cove LLC. Please allow up to 10 business days for any refund to your original payment card or account.
DELICATE ITEMS
There are some items in our collection marked
delicate which means they are to be hand washed in cold water, drip dried and
not exposed to hot temperature, harsh chemicals or friction such as water slides. Items cannot be returned or exchanged in the event that these
directions are not followed and an item is damaged as a consequence.
CUSTOMS, DUTY & TAXES
Please note that it is a legal requirement that we
declare the full value of the goods on all packages, and shipments may be subject to import duties and taxes, which are levied once a shipment reaches
your country. Additional charges for customs clearance must be borne by you; unfortunately we have no control over these charges and cannot predict what they may be.
All SALE ITEMS ARE FINAL SALE
